Question 1

Is a deposit required to rent a vehicle?

Accepted Answer

Yes, a deposit is required. You can either leave your original passport or pay a refundable cash deposit in THB, EUR, or USD, depending on the vehicle you rent.

Question 2

Which currencies are accepted for the deposit?

Accepted Answer

Deposits can be paid in Thai Baht, Euro, or US Dollars. The amount varies depending on the scooter or motorbike.

Question 3

Do I need an international driving licence in Phuket?

Accepted Answer

Yes, it is strongly recommended. Police checkpoints are common in Phuket, especially for tourists. Without an IDP, you may receive a fine.

Question 4

Can I still rent without an international licence?

Accepted Answer

We are not the police and cannot verify the validity of driving licences or international permits.
You ride at your own risk regarding police checks and possible fines.
This is the rider’s responsibility.

Question 5

Where are your shops located?

Accepted Answer

We have two locations in Patong:
PK Ride – Nanai 2
PK Ride – Nanai 8

Question 6

What are your opening hours?

Accepted Answer

We are open daily from 8:30 AM to 8:00 PM, at both locations.

Question 7

Can you deliver the scooter to my hotel?

Accepted Answer

Yes. We offer free delivery across all Patong area.
Delivery and return outside Patong are available for an extra fee.

Question 8

What documents do I need to rent a scooter?

Accepted Answer

You need a valid passport with a Thailand entry stamp and a driving licence. An International Driving Permit (IDP) is strongly recommended.

Question 9

How do I book a scooter or motorbike?

Accepted Answer

You can book a scooter or motorbike by contacting us via WhatsApp or phone. We'll confirm availability and arrange delivery if needed.

Question 10

What documents do I need to rent a scooter?

Accepted Answer

To rent a scooter from PK Ride, you need a valid driver's license and a passport. Ensure you have these documents ready when you come to pick up your vehicle.

Question 11

Do you provide helmets with the rental?

Accepted Answer

Yes, helmets are included at no extra cost (up to 2 basic helmets). If you prefer a higher-quality helmet, we can show you our available options and prices.

Question 12

Is insurance included?

Accepted Answer

Basic insurance is included and covers third-party damage. Damage to the rented vehicle is the rider’s responsibility.

Question 13

Do you offer long-term rentals?

Accepted Answer

Yes. We offer daily, weekly, and monthly rentals with better rates for long stays.

Question 14

Are there any hidden fees?

Accepted Answer

At PK Ride, we believe in transparent pricing. There are no hidden fees. The price you see is the price you pay, including all taxes and insurance.

Question 15

What should I do if I have an issue with my rental?

Accepted Answer

If you encounter any issues with your rental, contact our customer support team immediately. We are here to help and will provide prompt assistance to resolve any problems.

Question 16

What happens in case of an accident?

Accepted Answer

Contact us immediately. We will assist you and explain the procedure.
A police report may be required, and we can help you with that.

Question 17

What kinds of scooters and motorbikes can I rent?

Accepted Answer

We offer a wide range of scooters and motorbikes, including models from Yamaha and Honda. All our vehicles are well-maintained and equipped with modern features to ensure a safe and comfortable ride.

Question 18

Can I rent a car from PK Ride?

Accepted Answer

Yes, PK Ride offers a limited number of cars for rent upon request. Just let us know your needs!

Frequently asked questions

Is a deposit required to rent a vehicle?

Which currencies are accepted for the deposit?

Do I need an international driving licence in Phuket?

Can I still rent without an international licence?

Where are your shops located?

What are your opening hours?

Can you deliver the scooter to my hotel?

What documents do I need to rent a scooter?

How do I book a scooter or motorbike?

What documents do I need to rent a scooter?

Do you provide helmets with the rental?

Is insurance included?

Do you offer long-term rentals?

Are there any hidden fees?

What should I do if I have an issue with my rental?

What happens in case of an accident?

What kinds of scooters and motorbikes can I rent?

Can I rent a car from PK Ride?